Terms of service
Terms & Conditions
Last updated: August 2026
Welcome to Le Holt.
These Terms & Conditions apply when you visit our website or place an order with us. We have kept them as clear as possible so you know what to expect when shopping with Le Holt.
Nothing in these terms affects the consumer rights available to you under applicable law.
1. About Le Holt
Le Holt is an independent fashion and lifestyle brand based in the Netherlands.
Business name: Le Holt
Chamber of Commerce (KvK): 72072318
VAT number: NL002409992B24
Country: The Netherlands
General enquiries: info@leholt.com
Orders & customer care: customercare@leholt.com
2. Products & Sizing
We do our best to represent each Le Holt piece as accurately as possible through our photography, descriptions and measurements.
Many of our pieces are made with natural or natural-derived materials such as linen, ramie, cotton and lyocell. Small variations in texture, weave and colour can naturally occur and are part of the character of these materials.
Colours may also appear slightly different depending on lighting and screen settings.
Fit and measurements can vary between styles. We recommend checking the sizing and fit information provided on each individual product page before ordering.
3. Orders & Payment
Le Holt works with small quantities, so certain pieces, colours and sizes may have limited availability.
Prices include applicable VAT where required. Shipping costs are shown separately before completing your order.
Available payment methods are displayed at checkout.
Once your order has been placed, you will receive an order confirmation by email.
Please check your order and delivery details carefully. If you notice a mistake after ordering, contact customercare@leholt.com as soon as possible. We will do our best to help, although changes may no longer be possible once your order has been prepared or shipped.
In the rare event that an item becomes unavailable after your order has been placed, we will contact you and refund the amount paid for that item.
We may also cancel an order in the event of an obvious pricing error, payment issue or suspected fraudulent activity. Any amount already paid for a cancelled order will be refunded.
4. Shipping & Delivery
All Le Holt orders are prepared and shipped from the Netherlands.
Shipping destinations, costs and estimated delivery times can be found in our Shipping Policy and are shown at checkout where applicable.
Delivery times are estimates. International orders can occasionally take longer due to customs, local carriers, public holidays or other circumstances outside our control.
Please make sure your delivery information is complete and correct when placing your order.
5. International Orders & Customs
Orders shipped outside the European Union may be subject to import duties, taxes, customs charges or handling fees determined by the destination country.
Unless stated otherwise at checkout, these charges are not included in the order price and are the responsibility of the recipient.
As these charges are determined locally, Le Holt cannot predict or control their amount.
6. Returns & Right of Withdrawal
We hope you will be happy with your Le Holt piece. If something is not right, our Return & Refund Policy explains how to make a return.
Where the statutory right of withdrawal applies, you have 14 days from receiving your order to let us know that you wish to withdraw from your purchase.
After notifying us, the products must be returned within the applicable statutory return period.
Unless otherwise required by law or stated by Le Holt, return shipping costs are the responsibility of the customer.
Items may be tried on as you would in a physical store, but should be returned unworn beyond reasonable fitting, unwashed and undamaged, with original tags where applicable.
Where legally permitted, a refund may be reduced if an item has lost value due to handling beyond what is reasonably necessary to inspect or try it on.
To arrange a return, please contact customercare@leholt.com or follow the instructions in our Return & Refund Policy.
7. Refunds
Eligible refunds are returned to the original payment method.
When an entire order is validly withdrawn under an applicable statutory right of withdrawal, the standard original delivery cost will also be refunded where required by law.
If you selected a more expensive delivery method, such as express shipping, any additional amount above our standard delivery option does not have to be refunded where permitted by law.
Processing times after a refund has been issued may vary depending on your bank or payment provider.
8. Damaged or Incorrect Items
If your order arrives damaged, faulty or different from what you ordered, please contact customercare@leholt.com.
Include your order number and, where helpful, photographs of the issue so we can assist you as quickly as possible.
Your statutory rights regarding faulty or non-conforming products remain unaffected.
9. Our Content
The Le Holt name, branding, photography, videos, text, graphics, product imagery, designs and other original content belong to Le Holt or are used with permission.
Our content may not be copied, reproduced or used commercially without prior written permission.
10. Privacy
We handle personal information in accordance with our Privacy Policy and applicable data-protection laws.
Please refer to our Privacy Policy for more information about how we collect, use and protect your personal information.
11. Website & Liability
We take reasonable care to keep our website, product information, pricing and availability accurate and up to date. Occasionally, errors or technical issues may occur.
Nothing in these Terms excludes or limits rights or liability that cannot legally be excluded or limited.
Le Holt is not responsible for delays or disruptions caused by circumstances outside our reasonable control, subject always to your mandatory consumer rights.
12. Governing Law
These Terms & Conditions are governed by Dutch law.
If you live outside the Netherlands, this does not take away any mandatory consumer protections that apply to you under the laws of your country of residence.
13. Changes to These Terms
We may occasionally update these Terms & Conditions to reflect changes to Le Holt, our website or applicable requirements.
The version that applies to your order is the version available at the time your order was placed.
14. Contact
For general questions about Le Holt:
For an order you have already placed, including shipping, returns or refunds:
Le Holt
Chamber of Commerce (KvK): 72072318
VAT number: NL002409992B24
The Netherlands